We may need to see your drawing and/or data sets. The attachment file size limit we can accept of 20mb (megabytes).
If your attachment exceeds this, please review the following guide:
Please send your data using a file transfer service, choosing the SEND AS LINK option. Email yourself the link and copy / paste into a ticket reply or via the Helpdesk.
Do not email us directly from these services as the email will be rejected by our system.
Free file transfer services: